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Mezzanine by La Zebra, an SLH Hotel

Name: Mezzanine by La Zebra, an SLH Hotel
Address: Carretera Tulum-Boac Paila km 1.5, Tulum, 77780, MX
Price range: Indicative price from 118.04 EUR
Rating: 9.6

★ ★ ★ ★ ★

Carretera Tulum-Boac Paila km 1.5 Tulum, Mexico

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✓ Indicative price from 118.04 EUR ✓ Live availability

Hotel highlights

Destination Tulum, Mexico

Indicative starting price Indicative price from 118.04 EUR

Room choice 3 room types listed

Popular features Coffee/tea maker, Minibar, Shower

About this property

Beachfront

Outdoor pool

Restaurant

Concierge service

Air conditioning

WiFi available

Hotel description and useful information for travellers

Children and extra bed policy

Children are not allowed. You haven't added any cots. You haven't added any extra beds.

Cleanliness

Multiple reviews explicitly praise cleanliness; rooms described as 'spotless' and well maintained (Eva kept rooms immaculate).

Service

Consistently exceptional service called out by name (Myltha, Orquídea, Andy) — warm, attentive, personalized hospitality that made stays memorable.

Location

Beautiful, secluded beachfront setting inside a nature reserve praised frequently, but noted drawbacks include difficult access from the airport, no nearby tiendas, and seasonal seaweed affecting the beach.

Room Quality

Rooms were praised (beautifully decorated for special occasions, recommended to take the room with an outside view); housekeeping kept rooms inviting and comfortable.

Amenities

Strong on on-site amenities like a top restaurant and access to sister hotel/day beds; some practical limits (park badge required daily, limited nearby shops, beach impacted by seaweed season).

Luxurious Beachfront Property

Breathtaking Views and Authentic Thai Cuisine

Indulge in happiness and stunning views at our beachfront property. Enjoy delicious Thai cuisine prepared by our award-winning chef while taking in the beauty of the Caribbean Sea.

Hotel details

Address Carretera Tulum-Boac Paila km 1.5

Postal code 77780

Room types listed 3

Top facilities

Beachfront
Outdoor pool
Restaurant
Concierge service
Air conditioning
WiFi available
Safety deposit box
Room service
Terrace
Garden
Laundry
Airport shuttle

+34 more features

Guest reviews

Wonderful 9.6/10 based on 255 guest reviews

Most praised Exceptional, personalized service · Spotless, well-maintained rooms · Beautiful, secluded beachfront location

Frequently mentioned concerns Difficult to get to from the airport · No nearby tiendas/shops — limited convenience · Beaches affected by seasonal seaweed

Guest sentiment summary updated 5 November 2026

Cleanliness 9.4

Service 9.5

Location 8.4

Room Quality 9.4